RIG-A-LITE Customer Service
At RIG-A-LITE, customer service is about meeting your needs—solving problems, providing product guidance, answering questions, and building genuine understanding. Exceptional customer service goes beyond business, focusing on the bigger picture and considering the needs and expectations of customers who can become long-term partners.
A legacy of quality and customer service since 1938
Founded in 1938 to meet the drilling industry’s explosion-proof lighting needs, RIG-A-LITE quickly earned a reputation for exceptional quality, dependability, and performance. Today, our focus has expanded to provide long-lasting products for a wide range of industrial environments, including oil and gas, power generation, petrochemical, mining, food and grain processing, paint spray, water treatment, marine, and steel production.
For over 85 years, RIG-A-LITE has set the standard for durable, high-performance lighting solutions. We’re proud to offer industry-leading quality and fast lead times, all while listening closely to our customers to deliver tailored lighting solutions that solve their unique challenges.
Helpful resources to expedite service
To streamline your experience, we’ve provided some helpful resources below to guide you through the quoting process, warranty information, and non-warranty assistance.
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Warranty Information
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Introducing the RIG-A-LITE QuickShip Program
Featuring our most popular products for online ordering and delivery options, RIG-A-LITE QuickShip Program helps you meet tight project deadlines or quickly restore safe and efficient illumination.